Frequently Asked Questions

It is recommended that your system be serviced every one to two years. However dwellings with family members of 3 or more should service their system annually. If you have a garbage disposal and use it more than sparingly, then your system should be pumped mandatory on a yearly basis. Older homes with small older systems may require pumping more frequently.

Our truck carries approximately 200 feet of hose. More hose is available at an additional cost.

In most cases you probably have a plugged main line or your septic tank is flooded or overfull. But, in some cases a vent problem could cause gurgling. Please call us for a camera inspection of your main sewer line.

• Spread out laundry over several days. Doing all of your laundry on one day can put more water into the system than it can treat.
• Use only biodegradeable soaps and cleaning agents.
• Spend less time in the shower with the water running. Long showers can attribute to excess water usage.
• If your system has a splitter (diverter) box, make the adjustment to alternate the usage of your leach lines once yearly.

• Don’t pour cooking or any other kind of oil or grease down the drains or toilet.
• Don’t put any paints or solvents of any kind down your drains, not even water based paints.
• Don’t flush anything down the toilet except toilet paper and what ever you have already eaten. This should be a strict rule.
• Don’t neglect your septic system. It is your onsite wastewater treatment plant. Having city sewers comes with a sewer tax, you have the responsibility to maintain your treatment plant.
• Don’t rely on the wide range of septic tank additives to be a substitute for the routine pumping of your tank. There are no products, at this time, that can be used without also periodically pumping the tank.